ILO's Microinsurance Innovation Facility - Innovation Flash, Issue 10
Insurers and their delivery partners have often a business model that brings insufficient value for the clients. Anja Smith from Cenfri highlights in her editorial that distribution channels should be more active in providing quality services to clients. They should not only sell products but most importantly service the claims. The Newsletter highlights some Facility's new Innovation grantees (Round 5) and shares useful resources (publications, videos, training and events).