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Tracking the First- and Second-Order Impacts of COVID-19

In March 2021, the USAID Bureau for Policy, Planning, and Learning (USAID/PPL) COVID Analytics Team prepared "Tracking the First- and Second-Order Impacts of COVID-19," a concise landscape analysis examining the pandemic's impacts across USAID sectors and regions after one year.  The analysis explores six broad areas -- the health crisis, macroeconomic and mobility shocks, household-level impacts, shifts in democratic governance and civic engagement, national security, and climate change -- and leverages the best available data from USAID and external institutions to unders

Emerging Insight #31: Discounted outpatient services: a way to keep clients

The Swayam Shikshan Prayog (SSP) project in India has found that the use of outpatient services by clients is associated with increased renewals. As an added benefit of its cashless inpatient health insurance product, SSP offers clients a discount of approximately 50 percent on consultation fees from a network of local physicians and a 40 to 70 percent discount on the retail price of drugs. This Emerging Insight highlights the project's observations around client behavior related to outpatient services.