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This study, conducted by Dnet under a grant provided through USAID’s Mobile Solutions and Technical Assistance (mSTAR) project, captures how customer acquisition agents for Dnet’s Aponjon Program are using mobile phones. Aponjon is an mHealth initiative focused on maternal and child healthcare. Aponjon deploys agents across the country to increase subscriptions to the mobile phone service; agents receive an incentive payment based on the number of customer acquisitions they make.
To overcome challenges experienced when making cash payments in their Aponjon program, Dnet decided to transition to mobile financial services (MFS) with support from USAID’s Mobiles Solutions Technical Assistance and Research (mSTAR) project, implemented by FHI 360. This document compares the difference in the payment process between cash and mobile.
This training manual provides a detailed guide on how to use the mobile money products of Bangladesh’s two market leaders, bKash and DBBL. It provides a side by side comparison of the steps that users need to take in order to make transactions and perform other actions. This manual is written in Bangla.
The report demonstrates how microfinance can be further leveraged to provide a powerful tool to address one of India’s persistent barriers to the economic advancement of the poor: ill health caused by lack of access to health services.
This paper investigates the preferences of clients and determinants of demand for microinsurance products with the case study of the Mutual Assistance Fund (MAF), the pioneer microinsurance provider in Vietnam.
This Microinsurance Paper estimates the role of information in insurance take-up using data from a randomized experiment in rural China where information was either offered directly through financial education or accessed indirectly through social networks. Unlike previous studies, the experimental design allows to not only to identify the causal effect of social networks, but also to differentiate the various channels through which they operate, including the improvement of negotiating power, imitation, and social learning of insurance benefits.