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Charting the Customer Journey in the Digital Age

This post highlights a May 2019 report from The Center for Financial Inclusion at Accion exploring the three stages involved in digital transformation and provides examples of how innovative financial institutions are addressing its challenges with creative solutions for emerging customers.

Annotated Bibliography on Research Methods

This document offers an annotated bibliography of key resources on applied quantitative and qualitative research methods and ethics to give guidance for development practitioners and researchers working in resource-poor settings and with orphans and vulnerable children (OVC).

An Empirical Risk Assessment of Savings Groups

This study examines several observed risks that merit attention from stakeholders who are creating and supporting Savings Groups. The findings serve as an initial evidence base on which to monitor, investigate, and address the risks faced by these groups.

Dispute Landscape & Market Governance

This report investigates how frequently disputes occur, their underlying causes, and avenues for recourse function vis-a-vis a market's governance structure.

Identifying Economic Status Indicators for Adolescent Girls in DREAMS Programs

The alarming gender and age disparity in the rate of new HIV infections in Sub-Saharan Africa has driven the development of new initiatives to address the needs of young women. One of these initiatives is DREAMS (Determined, Resilient, Empowered, AIDS-free, Mentored and Safe), a $385 million partnership to reduce HIV infections among adolescent girls and young women in 10 sub-Saharan African countries. DREAMS targets girls and young women aged 10-24 and their male sex partners.

Facilitating Behavior Change Through Market Systems Virtual Conference

Changing behaviors — especially multiple behaviors across market actors — can be challenging. Predictably, this means complex market systems are also difficult to transform. If we want to change individual behaviors across the market system to alleviate poverty, where do we even begin? On May 3, 2017, ACDI/VOCA’s virtual conference “Facilitating Behavior Change: Social and Behavior Change and Market Systems” introduced methodologies to these still rarely combined approaches.

Leveraging Reconstruction: Opportunities for Creating Good Jobs

Given the increasing incidence of disasters around the world, the recovery process must be leveraged for longer-term development gains. Two years after an earthquake displaced nearly 2.8 million people and shocked Nepal’s economy, the country still has a long way to go in its reconstruction process. At the same time, the country faces an endless loop of out-migration for low-paying and often exploitative work, with little meaningful development in communities of origin.