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Mobile Financial Services in Rural Bangladesh: Common Challenges and Possible Solutions

Although Bangladesh is one of the world’s largest markets in terms of active mobile financial services (MFS) users (with more than 25 million active accounts as of April 2017), accessing those services is still a challenge for many Bangladeshis, particularly in rural areas. This infographic shows some of the many challenges that rural Bangladeshis face using MFS and some potential solutions.

Workshop on Digital Payments for AIRN Members through Agent Banking

mSTAR/Bangladesh received a technical assistance request from the Agro-Inputs Retailers Network (AIRN), which is supported by USAID’s Agro-Inputs Project, in February 2017 to support them to explore DFS adoption among AIRN members. In connection with that request, mSTAR/B conducted two technical workshops for AIRN members in March 2017 about using agent banking for digital payments. Md. Ataur Rahman, mSTAR/B Team Lead, facilitated the workshop sessions.

Increasing Operational Efficiency and Farmers’ Savings: Milton’s Story

Sub-Assistant Agricultural Officer (SAAO) Milton Boiragi has been working with USAID’s Agriculture, Nutrition and Gender Linkages (ANGeL) project since 2016. In addition to being responsible for providing technical training to 25 farmer households on improving their agricultural productivity and promoting the consumption of nutrition fortified agricultural products, Milton also processes requests to disburse training allowances to those households. This story tells of his experience after the ANGeL project began making training allowances directly to households using mobile money.

Increased Income Earning Opportunities: Bala’s Story

Kuber Chandra Bala is a fish farmer who had previously participated in trainings offered by USAID's Aquaculture for Income and Nutrition (AIN) project. In 2014, AIN began paying training incentives to farmers like Bala via mobile money. Bala soon started using his MFS account to make purchases and top up his mobile airtime, saving him time and money. With the time saved, he was able to engage in other income-earning opportunities. This is the tenth in a series created by mSTAR/Bangladesh to show the tangible benefits of digital financial services on people's lives.

Digital Financial Service Product Innovation #2 - IFIC Mobile Banking

The Feed the Future Bangladesh Rice Value Chain (RVC) project funded by USAID and implemented by the International Rice Research Institute (IRRI), Bangladesh, is partnering with IFIC Bank Limited with support from mSTAR/Bangladesh to pilot a new agri-credit facility for farmers in Jessore and Satkhira districts. This learning document provides more details about this exciting DFS product innovation, including its benefits and the roles of those involved.

How mSTAR/Bangladesh Can Help Digital Financial Service Providers

As a Digital Financial Services (DFS) provider, why would you want to collaborate with USAID’s Mobile Solutions Technical Assistance and Research/Bangladesh (mSTAR/B) project? The answer is simple. We work closely with many organizations in the development sector, and have an intimate understanding of their needs, as well as of those individuals they work with. This document highlights the five main ways that we can support you to expand your business to this sector and the populations it works with.

Mobile Money Snapshot: Use Cases of Mobile Financial Services in Bangladesh (by Payment Type)

This document illustrates some of the different ways that mobile financial services (MFS) are being used in Bangladesh. It intends to help USAID’s implementing partners learn more about how mobile financial services are being and have been used for different purposes across different projects and programs implemented by government agencies, private sector players and development organizations.

Mobile Money Snapshot: Use Cases of Mobile Financial Services in Bangladesh (by Beneficiary)

This document illustrates some of the different ways that mobile financial services (MFS) are being used with different types of beneficiaries in Bangladesh. It intends to help USAID’s implementing partners learn more about how mobile financial services are being and have been used across different projects and programs implemented by government agencies, private sector players and development organizations.

Agent Banking 101

Agent banking is the latest innovation in banking services available in Bangladesh. It aims to provide formal banking services to the unbanked, including populations that have traditionally been more inaccessible. Although officially sanctioned by Bangladesh Bank in late 2013, agent banking has only recently started to take off in Bangladesh in the past year and a half. It represents another channel, like mobile financial services, promoted by the Government of Bangladesh to promote financial inclusion.

mSTAR/Bangladesh: Technical Assistance to IRRI Bangladesh

The Rice Value Chain (RVC) project is a 15-month pilot project run by the International Rice Research Institute (IRRI) Bangladesh to support the private sector with the goal of improving the efficiency of the rice value chain. RVC is working through eight partners and the intervention areas are mostly in the south and southwest of Bangladesh.

Increasing Financial Independence through Mobile Money: Kallani's Story

Adopting mobile money does not only bring benefits to development organizations, but it can also bring about dramatic change in the personal and professional lives of staff and beneficiaries. This MM Experience tells the story of Kallani, a beneficiary farmer of USAID's Aquaculture for Income and Nutrition (AIN) program implemented by WorldFish. Kallani is now popularly known in her community as a mobile money champ. This is the sixth in a series created by mSTAR/Bangladesh to show the tangible benefits of mobile money on people's lives.

Mobile Money Snapshot: Department of Youth Development

This two-page publication details the experience of the Department of Youth Development (DYD) in Bangladesh in their transition from cash to mobile payments. It includes an overview of their activities, the types of transactions they transitioned to mobile, what that transition process entailed, and challenges and benefits associated with their transition. It also includes key takeaways from their experience so that others can apply DYD’s lessons learned to their own transition to digital payments.

Deep Dive into the Mobile Financial Services Offered in Bangladesh: Presentations by two leading providers | Workshop

USAID’s mSTAR project aims to increase operational efficiency and productivity across USAID Bangladesh’s agricultural and health portfolios through mobile and electronic payment adoption. Aligned with this objective, mSTAR Bangladesh facilitates quarterly and district-level technical workshops to increase awareness and competence of relevant USAID implementing partners (IPs) on the benefits of using mobile payments. 

Mobile Money Tipsheet: Bridging the Mobile Financial Services Gender Divide

USAID promotes increased access to and usage of mobile financial services in order to deepen financial inclusion, accelerate broad-based economic growth, and instill transparency into funding flows. These tipsheets are intended to assist USAID implementing partners in Bangladesh to more effectively make use of mobile financial services.

From Farmer to a Mobile Money Champ: Sagor's Story

Adopting mobile money does not only bring benefits to development organizations, but it can also bring about dramatic change in the personal and professional lives of staff and beneficiaries. This MM Experience tells the story of Sagor, a beneficiary farmer of USAID's Aquaculture for Income and Nutrition (AIN) program implemented by WorldFish. Sagor is now popularly known in his community as a mobile money champ. This is the fifth in a series created by mSTAR/Bangladesh to show the tangible benefits of mobile money on people's lives.

mSTAR/Bangladesh: Mobile Money Consultative Group Meeting Minutes February 2015

The mSTAR/Bangladesh-organized Mobile Money Consultative Group held its second meeting on February 19, 2015. The MMCG serves as a platform through which stakeholders can share their experiences using mobile money, as well as to identify opportunities for new product innovations and barriers that may exist in effectively using existing products to reach remote and underserved populations. Over 20 representatives from the donor community and development sector attended and contributed to the constructive dialogue. This summary provides meeting highlights. 

Mobile Money in Action: Myths, Facts and Simulations | Workshop Report

USAID’s mSTAR project aims to increase operational efficiency and productivity across USAID Bangladesh’s agricultural and health portfolios through mobile and electronic payment adoption. Aligned with this objective, mSTAR Bangladesh facilitates quarterly and district-level technical workshops to increase awareness and competence of relevant USAID implementing partners (IPs) on the benefits of using mobile payments. 

The Future of Mobile Payments in USAID Health Projects and Programs: Workshop Report

USAID’s mSTAR project aims to increase operational efficiency and productivity across USAID Bangladesh’s agricultural and health portfolios through mobile and electronic payment adoption. Aligned with this objective, mSTAR Bangladesh facilitates quarterly and district-level technical workshops to increase awareness and competence of relevant USAID implementing partners (IPs) on the benefits of using mobile payments. This workshop focused on training frontline manager on MM and its benefits, and on the role of the mSTAR project.

Mobile Money Snapshot: Save the Children

USAID promotes increased access to and usage of mobile financial services in order to deepen financial inclusion, accelerate broad-based economic growth, and instill transparency into funding flows. mSTAR/Bangladesh produces these mobile money snapshots describe the experiences of USAID- and non-USAID-funded organizations that have begun to replace cash with digital payments so that others can apply their lessons learned to their own transition to digital payments.

Mobile Money Snapshot: PROSHAR Cash for Work Program

USAID promotes increased access to and usage of mobile financial services in order to deepen financial inclusion, accelerate broad-based economic growth, and instill transparency into funding flows. These mobile money snapshots describe the experiences of USAID- and non-USAID-funded organizations that have begun to replace cash with digital payments so that others can apply their lessons learned to their own transition to digital payments.

Mobile Money Infosheet: mCash

mCash, which is operated by Islami Bank Bangladesh Limited, offers a range of products and services, including cash transfers between individuals (P2P) and between businesses/organizations and individuals (B2P), fund transfer between bank accounts to/from mobile accounts, student fee payments, salary disbursements and withdrawals, bill payments, merchant payments, airtime purchases, and international remittance payments. Its accounts are set up in accordance with Mudaraba Principles of Islamic Shari’ah.