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To overcome challenges experienced when making cash payments in their Aponjon program, Dnet decided to transition to mobile financial services (MFS) with support from USAID’s Mobiles Solutions Technical Assistance and Research (mSTAR) project, implemented by FHI 360. This document compares the difference in the payment process between cash and mobile.
The Swayam Shikshan Prayog (SSP) project in India has found that the use of outpatient services by clients is associated with increased renewals. As an added benefit of its cashless inpatient health insurance product, SSP offers clients a discount of approximately 50 percent on consultation fees from a network of local physicians and a 40 to 70 percent discount on the retail price of drugs. This Emerging Insight highlights the project's observations around client behavior related to outpatient services.