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mSTAR/Bangladesh Final Evaluation

mSTAR's activity in Bangladesh ran from September 2013 until September 2017. Its primary objective was to assist USAID/Bangladesh to integrate digital payments in the programs and operations of implementing partners, as well as to support expansion of the digital payments industry in ways that are beneficial to USAID programs and USAID’s broader development objectives at an ecosystem level.

Increased Income Earning Opportunities: Bala’s Story

Kuber Chandra Bala is a fish farmer who had previously participated in trainings offered by USAID's Aquaculture for Income and Nutrition (AIN) project. In 2014, AIN began paying training incentives to farmers like Bala via mobile money. Bala soon started using his MFS account to make purchases and top up his mobile airtime, saving him time and money. With the time saved, he was able to engage in other income-earning opportunities. This is the tenth in a series created by mSTAR/Bangladesh to show the tangible benefits of digital financial services on people's lives.

Mobile Money Helps Managers Better Monitor Frontline Staff: Sanaur's Story

Adopting mobile money does not only bring benefits to development organizations, but it can also bring about dramatic change in the personal and professional lives of staff and beneficiaries. This MM Experience tells the story of Sanaur, a Program Coordinator working with Social Marketing Company's Blue Star program.  Sanaur's story illustrates how development organizations' use of mobile financial services can serve as an effective channel for increasing the financial inclusion of Bangladeshis. 

Less stress, at both work and home: Anamika's Story

Adopting mobile money does not only bring benefits to development organizations, but it can also bring about dramatic change in the personal and professional lives of staff and beneficiaries. This MM Experience tells the story of Anamika, an Extension Facilitator (EF) working with USAID's Aquaculture for Income and Nutrition (AIN) project implemented by WorldFish.  Anamika's story illustrates how development organizations' use of mobile financial services can serve as an effective channel for increasing the financial inclusion of rural Bangladeshis. 

Easier than a bank account: Razzak’s story

Adopting mobile money does not only bring benefits to development organizations, but it can also bring about dramatic change in the personal and professional lives of staff and beneficiaries. This MM Experience tells the story of Razzak, a Community Agriculture Volunteer (CAV) in Sirajgani district with CARE Bangladesh.  Razzak's story illustrates how development organizations' use of mobile financial services can serve as an effective channel for increasing the financial inclusion of rural Bangladeshis. 

Increasing Financial Independence through Mobile Money: Kallani's Story

Adopting mobile money does not only bring benefits to development organizations, but it can also bring about dramatic change in the personal and professional lives of staff and beneficiaries. This MM Experience tells the story of Kallani, a beneficiary farmer of USAID's Aquaculture for Income and Nutrition (AIN) program implemented by WorldFish. Kallani is now popularly known in her community as a mobile money champ. This is the sixth in a series created by mSTAR/Bangladesh to show the tangible benefits of mobile money on people's lives.

The Transition Benefit: From Cash to Mobile Financial Services in the Aponjon Initiative, Bangladesh

This assessment was conducted to systematically understand the benefit of transitioning from cash to mobile financial services (MFS), under an mHealth initiative for expectant and new mothers (branded as Aponjon), which is run by Dnet in Bangladesh. The transition was made with an expectation of efficiency gains in Aponjon’s incentive payment system to Aponjon agents at the community level, which are provided to them for customer acquisitions that they make.

A Public-Private Model for Digital Agriculture in Pakistan

This innovative pilot implemented in a rural part of the Swat Valley in Pakistan was designed to leverage technologies to provide farmers with low literacy rates with up-to-date market and training information, digitally disseminated through their mobile phones, in their local language, and helping them to increase the quality and quantity of their produce.

From Farmer to a Mobile Money Champ: Sagor's Story

Adopting mobile money does not only bring benefits to development organizations, but it can also bring about dramatic change in the personal and professional lives of staff and beneficiaries. This MM Experience tells the story of Sagor, a beneficiary farmer of USAID's Aquaculture for Income and Nutrition (AIN) program implemented by WorldFish. Sagor is now popularly known in his community as a mobile money champ. This is the fifth in a series created by mSTAR/Bangladesh to show the tangible benefits of mobile money on people's lives.

Avoiding Theft in Urban Slums: Khadija's Story

Adopting mobile money does not only bring benefits to development organizations, but it can also bring about dramatic change in the personal and professional lives of staff and beneficiaries. This MM Experience tells the story of Khadija, a health agent with Dnet's MAMA Initiative, who is now more empowered and in control of her money as a result of Dnet's transition to paying her with mobile money. This is the fourth in a series created by mSTAR/Bangladesh to show the tangible benefits of mobile money on people's lives.

Empowering Frontline Health Workers: Farida’s Story

Adopting mobile money does not only bring benefits to development organizations, but it can also bring about dramatic change in the personal and professional lives of staff and beneficiaries. This MM Experience tells the story of Farida, a health agent with Dnet's MAMA Initiative, who is now more empowered and in control of her money as a result of Dnet's transition to paying her with mobile money. This is the third in a series created by mSTAR/Bangladesh to show the tangible benefits of mobile money on people's lives.

The Perpetual Hunt for Change: Mostofa’s Story

Mostofa's Story describes one man's experience using mobile money, underscoring the benefit it has had in his professional and personal life. This is the first in a new series by mSTAR/Bangladesh titled "Mobile Money Experience."

Insights on Payment Practices in Bangladesh: Cash and Mobile Finance Habits

This study, conducted by Dnet under a grant provided through USAID’s Mobile Solutions and Technical Assistance (mSTAR) project, captures how customer acquisition agents for Dnet’s Aponjon Program are using mobile phones. Aponjon is an mHealth initiative focused on maternal and child healthcare. Aponjon deploys agents across the country to increase subscriptions to the mobile phone service; agents receive an incentive payment based on the number of customer acquisitions they make.

Mobile Money Snapshot: Save the Children

USAID promotes increased access to and usage of mobile financial services in order to deepen financial inclusion, accelerate broad-based economic growth, and instill transparency into funding flows. mSTAR/Bangladesh produces these mobile money snapshots describe the experiences of USAID- and non-USAID-funded organizations that have begun to replace cash with digital payments so that others can apply their lessons learned to their own transition to digital payments.

Mobile Money Snapshot: Chars Livelihoods Program

USAID promotes increased access to and usage of mobile financial services in order to deepen financial inclusion, accelerate broad-based economic growth, and instill transparency into funding flows. mSTAR/Bangladesh produces these mobile money snapshots describe the experiences of USAID- and non-USAID-funded organizations that have begun to replace cash with digital payments so that others can apply their lessons learned to their own transition to digital payments.

Mobile Money Snapshot: TB Care II

USAID promotes increased access to and usage of mobile financial services in order to deepen financial inclusion, accelerate broad-based economic growth, and instill transparency into funding flows. These mobile money snapshots describe the experiences of USAID- and non-USAID-funded organizations that have begun to replace cash with digital payments so that others can apply their lessons learned to their own transition to digital payments.

Mobile Money Snapshot: PROSHAR Cash for Work Program

USAID promotes increased access to and usage of mobile financial services in order to deepen financial inclusion, accelerate broad-based economic growth, and instill transparency into funding flows. These mobile money snapshots describe the experiences of USAID- and non-USAID-funded organizations that have begun to replace cash with digital payments so that others can apply their lessons learned to their own transition to digital payments.

Mobile Money Snapshot: HelpAge International

This two-page publication details the experience of HelpAge International in Bangladesh in their transition from cash to mobile payments. It includes an overview of their activities, the types of transactions they transitioned to mobile, what that transition process entailed, and challenges and benefits associated with their transition. It also includes key takeaways from their experience so that others can apply HelpAge International’s lessons learned to their own transition to digital payments.

Mobile Money Snapshot: English In Action

This two-page publication details the experience of English In Action in Bangladesh in their transition from cash to mobile payments. It includes an overview of their activities, the types of transactions they transitioned to mobile, what that transition process entailed, and challenges and benefits associated with their transition. It also includes key takeaways from their experience so that others can apply English In Action’s lessons learned to their own transition to digital payments.