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Grounded in an overview of CARE’s approach to resilience, this session features evidence and lessons learned from some of CARE’s most successful market engagement initiatives.
NATCCO (Philippines) used its SP Start-up Fund work to improve its own SPM processes, as well as that of its members. From the start, it deliberately sought to institutionalize an SPM focus in the work of the network.
CMF (Nepal) promotes and supports SPM in spite of a difficult political environment, coupled with the challenge of members’ poor organizational infrastructure, including weak information systems.
The Swayam Shikshan Prayog (SSP) project in India has found that the use of outpatient services by clients is associated with increased renewals. As an added benefit of its cashless inpatient health insurance product, SSP offers clients a discount of approximately 50 percent on consultation fees from a network of local physicians and a 40 to 70 percent discount on the retail price of drugs. This Emerging Insight highlights the project's observations around client behavior related to outpatient services.