Proposal for a Social Performance Measurement Framework in Microfinance: The Six Aspects of Outreach
The purpose of this microREPORT is to describe at length the context and rationale for social performance measurement (SPM), describe alternative SPM frameworks and distill their key lessons and articulate criteria for selecting an SPM framework. It further demonstrates how the Six Aspects of Outreach framework satisfies these criteria and why it is preferable to other SPM frameworks. In addition, the paper briefly addresses operationalization issues as a segue to the next phase of the research.