HIFIVE Success Story: Leveraging ICT to Improve Access to Financial Services
USAID’s HIFIVE program, led by WOCCU and FHI 360, has partnered with caisse populaire SOCOLAVIM to support the credit union to tackle critical barriers to expanding access to finance in the Artibonite department of Haiti. This success story explores how SOCOLAVIM with the support of HIFIVE was able to interconnect all of SOCOLAVIM’s branches by investing in information and communication technology (ICT). This technology has allowed real-time processing and provided SOCOLAVIM clients with the ability to access their accounts and conduct a range of typical transactions at any of the SOCOLAVIM branches. SOCOLAVIM’s ICT solution improves the credit union’s data security as well, ensuring that online and offline information is secure.