Customs Internal Affairs Human Resources Guide

The Customs Internal Affairs Human Resources Guide was commissioned by the United States Agency for International Development (USAID) Bureau for Development, Democracy, and Innovation (DDI) Center for Economics and Market Development (EMD). This guide is intended to support the development and improvement of Internal Affairs (IA) units within Customs agencies worldwide. It is built with the recognition that IA units face unique hiring, training, and retention challenges, and it aims to provide a collection of resources and recommendations from experienced experts.