CGAP Working Group on Microinsurance Good and Bad Practices: Delta Life - Bangladesh

The Delta Life case study traces the evolution of the life insurance company from it's founding in 1986 as a more traditional firm targeted at Bangladesh’s middle and upper classes to a multifaceted company with substantial microinsurance operations. Not only do the latter fulfill Delta Life's social motivations, but they also have generated clear benefits to the company. This study examines lessons in the following areas:

• structure/organization
• product design and delivery
• development and marketing

This paper was commissioned by the “Good and Bad Practices in Microinsurance” project. Managed by the ILO’s Social Finance Programme for the CGAP Working Group on Microinsurance, this project is jointly funded by SIDA, DFID, GTZ, and the ILO. The major outputs of this project are:

• A series of case studies to identify good and bad practices in microinsurance
• A synthesis document of good and bad practices in microinsurance for practitioners based on an analysis of the case studies. The major lessons from the case studies will also be published in a series of two-page briefing notes for easy access by practitioners.
• Donor guidelines for funding microinsurance.