Butterflies, Icebergs and Elephants: Using Language and Data to Mobilize Value Chains

  • Date Posted: February 22, 2011
  • Authors: Rob Henning, Neal Donahue, Eric Kacou
  • Organizations/Projects: OTF Group
  • Document Types: Case Study or Vignette, Technical Report
  • Donor Type: U.S. Agency for International Development
This paper attempts to provide a framework for value chain implementers and facilitators for using data and language to connect with their clients, build trust and spur them to action. The paper illustrates this framework with a detailed example from a recent OTF engagement in Burundi's coffee industry.