Assessment of ESWATINI’s E-Commerce Readiness

The objective of the assessment is to provide a comprehensive diagnostic of the country’s ecommerce ecosystem, mainly highlighting strengths and weaknesses. The assessment will be centered around 5 key areas in e-commerce: Physical Connectivity (Infrastructure ecosystem), Finance and Payments (Access to finance and e-payments ecosystem), Governance (Policies, regulations, e-gov and statistics), Online Markets (Platforms, trade facilitation, logistics) and Enterprise (Entrepreneurship, incubators and accelerators, and skills).

The outcomes of this project will include a detailed plan of implementation of priority actions, across a range of policy areas. Furthermore, as a baseline, the findings of the assessment, will be used in the development of the National e-commerce Strategy as the next phase of the project.