2020 Digital Finance Bright Spot: Digital Payments in Liberia

The Digital Finance team has initiated an annual effort to identify models or examples of digital finance support at the Agency that demonstrate development outcomes catalyzed by digital finance, improved service delivery, and lessons learned for replication and scale. The Digital Payments in Liberia case study is one of the bright spots identified and evaluated in 2020, presenting a pathway, business case, and catalyzation of development outcomes for public-private partnerships in digital finance. This report provides an overview of the methods, context, verified pathway, barriers and enablers, and key takeaways from USAID’s involvement with the Government of Liberia and Lonestar Cell MTN in expanding digital payments and mobile money services in Liberia from 2014 to present day.