Training: The Moment of Truth: Claims Management in Inclusive Insurance
Join the ILO's Impact Insurance Facility for a training to learn about the critical role that claims play in promoting client value, the influence of product design, scheme philosophy and business model on claims processes in the inclusive insurance sector.
Claims represent the tangible benefit of insurance to policyholders as positive experiences are key to developing trust. This training will provide insurance practitioners with the tools, knowledge and confidence to improve the claims management functions for their inclusive insurance programs, in terms of efficiency, cost-effectiveness and client value.
This course has been designed for practitioners who are in a position to recommend or implement improvements to the claims function. It may also be of interest to individuals involved with an on-going inclusive insurance programme and familiar with the existing claims processes. Lastly, we invite members of organizations that may be working on the development of a new inclusive insurance programme where the claims process is being considered in the programme design phase.
Registration ends on October 8th, 2019.